Terms of Service

Last Updated: February 2, 2026

Welcome to Arvori. By accessing or using our AI-powered email management platform, you agree to be bound by these Terms of Service ("Terms"). Please read them carefully.

1. Acceptance of Terms

By creating an account or using Arvori, you agree to these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use our services. We reserve the right to modify these Terms at any time, and your continued use constitutes acceptance of any changes.

2. Description of Service

Arvori is an AI-powered email management platform designed for tax professionals, CPAs, and insurance brokers. Our service includes:

  • Email triage and urgency classification
  • AI-powered response draft generation
  • Tax research and citation lookup
  • Meeting transcript integration and analysis
  • Customer relationship management features

3. User Accounts

Registration

You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your account credentials.

Account Security

You are responsible for all activities that occur under your account. Notify us immediately if you suspect unauthorized access to your account.

4. Permitted Use

Arvori is intended for business and professional use only. You agree to use our services only for lawful purposes and in accordance with these Terms. You may not:

  • Use the service for any illegal or unauthorized purpose
  • Attempt to gain unauthorized access to our systems or networks
  • Interfere with or disrupt the service or servers
  • Reverse engineer, decompile, or disassemble any portion of the service
  • Use the service to send spam or unsolicited communications
  • Share your account credentials with unauthorized parties

5. AI-Generated Content Disclaimer

Important: All AI-generated content, including email drafts, triage classifications, and tax research citations, are suggestions that require your professional review before use.

  • AI suggestions are not a substitute for professional judgment
  • Tax research results are for informational purposes only and do not constitute tax, legal, or financial advice
  • You are solely responsible for reviewing and approving any AI-generated content before sending to clients
  • We do not guarantee the accuracy, completeness, or timeliness of AI-generated content
  • Always verify tax citations and legal references against primary sources

6. Third-Party Integrations

By connecting third-party services to Arvori, you consent to our access to data from those services as described in our Privacy Policy:

  • Gmail: Access to read emails and send emails on your behalf
  • Zoom: Access to meeting transcripts and recordings

You may disconnect these integrations at any time through your account settings. Third-party services are subject to their own terms and privacy policies.

7. Intellectual Property

The Arvori platform, including its software, design, and branding, is owned by us and protected by intellectual property laws. You retain ownership of your data and content, but grant us a license to process it for providing our services.

You may not copy, modify, distribute, or create derivative works of our platform without our express written permission.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • Arvori is provided "as is" without warranties of any kind
  • We are not liable for any indirect, incidental, special, consequential, or punitive damages
  • We are not responsible for any loss of data, revenue, or business opportunities
  • Our total liability shall not exceed the amounts paid by you in the twelve months preceding the claim
  • We are not liable for errors, inaccuracies, or omissions in AI-generated content

9. Indemnification

You agree to indemnify and hold harmless Arvori, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the service, your violation of these Terms, or your violation of any rights of a third party.

10. Termination

We may suspend or terminate your account at any time for any reason, including violation of these Terms. Upon termination:

  • Your right to use the service will immediately cease
  • You may request a copy of your data within 30 days
  • We may delete your data after a reasonable retention period

You may terminate your account at any time by contacting us at [email protected].

11. Modifications to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of the service after such changes constitutes acceptance of the new Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be resolved in the courts of Delaware.

13. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

14. Contact Us

If you have questions about these Terms, please contact us at:

[email protected]